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We value all feedback because it enables us to effectively evaluate and improve the service we provide for young people.

We would like to know what we did well and the areas we may need to work on. If Atkinson has been your home or you have come to visit a friend or relative we would love to hear about your experience.

If you are a social worker (or an officer from a placing authority) who has placed a young person with us we would value your feedback too.

Share your experience by leaving a comment below for us to publish on this web page, or contact Mark Street, Quality Assurance and Compliance Manager)

If you are unhappy or have concerns with the service please write to the manager of the Atkinson Home in the first instance. If you remain unhappy with the outcome you can contact Devon County Council’s customer service team on 0345 155 1078 or speak to Ofsted (the organisation that inspects children’s homes) on 0300 1231231.

We would of course also like to hear from you if you would like to compliment us or the service provided, as well.

Tell us what you think by leaving a comment at the bottom of the page:

22 Responses to Comments

  1. K says:

    Hi I am in my 30s now but was here for a while the safe helped me to understand myself it was safe
    I want to give something back my life changed and it was thanks to safe.

  2. WY says:

    i miss you guys some much i am back in smk but like it more then here thanks for the help

  3. F says:

    When I came to Atkinson I was a young 11 year old girl I was completely broken I had no hope nearly 11 months later I left I was completely different I trusted people again and honestly it got me out of a dark place although Its not been easy lately I know Atkinson staff are only a phone call away it helped me when I was in such a dark place
    Thank you so much

  4. LW - Reg44 inspector says:

    This is just a quick note to say that you have completely changed my perception of secure services. I am proud of the fact that I have been involved in your service and will always use you as an example of an excellent care setting. You truly are a bunch of special individuals who have the best interests of the young people at the centre of everything you do. It has been an ultimate pleasure, thank you for treating me so well.

  5. NC says:

    I wanted to leave as soon as i got here and ended up spending 14 months here and up until the end i wanted to leave but im gonna miss some staff. Its not brilliant but after a bit its alright and staff are good

  6. LF says:

    I would like to thank you all for caring and supporting me through the time I spent with you. Thank you for not giving up on me!

  7. AI says:

    Hi Atkinson thank you for everything you did for me I miss you all. I miss Paul’s food so much and his deserts he made me so fat.

  8. MD says:

    To all the staff at Atkinson – Thank you for all your help and support over the past 6 months you have given to my son, my partner and myself. There has always been a friendly, helpful member of staff every time we visited or telephoned. I know our son is no saint and has given you all a bit of cheek. You are all worth your weight in gold for the job you do. I hope his next placement is as good as yours, then hopefully his next step will be back home with us (fingers crossed). I will keep you updated with his progress. Again, we thank you all.

  9. AW says:

    Thank you for helping me as much as you could even do I was hard to work with at times. I loved the gardening I learned me a lot about gardening. Thank you for supporting me.

  10. AW, aged 15 says:

    Thank you to all the lovely care staff at Atkinson. I know I was hard work but worth it! Thank you for everything and for sticking with me.

  11. JS, aged 20 says:

    Thank you to everyone at Atkinson who worked with me. When I was at Atkinson, staff helped and supported me. I am now 20 years old, I am living independently, going to college and I am a counsellor at my college. Thank you 🙂

  12. MY aged 15 says:

    It was good. I lived there for 10 months. The staff are there to help you in different support of need.

  13. Mp aged 15 says:

    I was in the Atkinson for over a year, When I first got there I didn’t think I had to be in there. but over the year I built amazing relationships with most staff. When I left in January I didn’t want to leave and I knew why I had to be in there. I miss the Atkinson and they helped me with my behaviours. Thank you guys 🙂

  14. BG, aged 17 says:

    I went to Atkinson and it helped me with not running away but when I came out before my 14th birthday I started to say things like I am going to take your keys and run away with them. I have run away a couple of times but not very much, things did happen to me but I have grown up to be a big 17 year old girl. I am now going into semi independence accommodation.

  15. MH says:

    I lived at Atkinson when I was 14, left at 15. Staff was very kind to me, I kept in contact with a member of retired staff ever since I left – I think it’s a good home I was in there as I kept running away.

  16. Sentient Trust says:

    Please pass on our sincere thanks and congratulations to all students and staff involved with producing your fantastic student council film. We showcased your film at our recent Sentient event, to a large and wide-ranging audience who were all very impressed. It gave us a much greater understanding of the many activities that students are involved with. We especially enjoyed hearing students describe some of their favourite activities and other aspects of their daily lives at school. Hearing the school described through the voice of your students was both an instructive and positive experience for everyone present. Once again, please pass on our congratulations and thanks to all involved.

  17. ES, aged 15 says:

    Just wanted to say thank you for everything you all did for me. I am now qualified to cut and dye hair, thanks to you. When I arrived at Atkinson I didn’t care about my future but now that’s all I think about. I wouldn’t have got my life sorted without all of your help… Thank you!

  18. KE aged 15 says:

    The sound of chickens woke me up at 4 this morning, but I couldn’t be annoyed – it was different to hearing cars and people and trains it was relaxing, different to the city. I lay there just listening to the pattern of the chickens each one knowing when his turn was, until silence…… one chicken had gone out of turn which confused the others so they stopped, I imagined that if they were people what there facial expression was and them arguing about doing it in the wrong order which amused me till they started again.

  19. AI aged 16 says:


    When life throws you lemons
    You make lemonade.
    But when life throws you painful memories
    You just wish they went away.
    Even though they scar you
    And leave a mark
    You wish you could press rewind
    And go back to the start
    When everything was fine
    And everyone was glad
    When we were a family
    But I guess it didn’t last.
    Because if everything was alright
    And I was fine
    Then I wouldn’t be here
    Wishing all the time.

  20. AB aged 16 says:


    Home is where your heart is
    You shouldn’t be locked in
    And when you need your family
    All you can do is ring.

    Bronze, silver, gold
    Depends how you behave
    Even on mobility
    The outside you still crave.

    All you need is freedom,
    But still that’s what they take.
    Every day is different
    But exactly the same.

    The next time you feel like running away
    Take a look at this and remember what I say.
    “Listen to your parents and be home for your din.”
    Home is where your heart is
    You shouldn’t be locked in.

  21. JK aged 15 says:

    ‘Sadness and Love’

    Sadness is a deep black hole in your heart and makes tears fall
    Love is a red rose that grows in the burning sun
    Happiness is the sunlight and is shiny as the stars
    Sadness is a dark hole in your heart
    Fear is locking yourself in a dark and gloomy room with no one to talk to.

  22. SH aged 17 says:

    Life hasn’t all been bad but by the time I had reached my seventeenth birthday I had already suffered enough heartache to last me a lifetime.

    My life at times has been a battle, a battle against myself, a battle I thought I was sure to lose. But I’m still here and fighting harder than ever.

    When you’re young nobody comes up to you when you’re struggling and tells you that things get harder but you will be okay so don’t give up. You just have to keep fighting through alone. Luckily after a while of pain and loneliness I found someone who completely saved my life.

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