We value all feedback because it enables us to effectively evaluate and improve the service we provide for young people.

We would like to know what we did well and the areas we may need to work on. If Atkinson has been your home or you have come to visit a friend or relative we would love to hear about your experience.

If you are a social worker (or an officer from a placing authority) who has placed a young person with us we would value your feedback too.

Share your experience by emailing us at, or contact Mark Street, Quality Assurance and Compliance Manager.

If you are unhappy or have concerns with the service please write to the manager of the Atkinson Home in the first instance. If you remain unhappy with the outcome you can contact Devon County Council’s customer service team on 0345 155 1078 or speak to Ofsted (the organisation that inspects children’s homes) on 0300 1231231.

We would of course also like to hear from you if you would like to compliment us or the service provided, as well.

When I came to Atkinson I was a young 11 year old girl I was completely broken I had no hope nearly 11 months later I left I was completely different I trusted people again and honestly it got me out of a dark place although Its not been easy lately I know Atkinson staff are only a phone call away it helped me when I was in such a dark place
Thank you so much

Just wanted to say thank you for everything you all did for me. I am now qualified to cut and dye hair, thanks to you. When I arrived at Atkinson I didn’t care about my future but now that’s all I think about. I wouldn’t have got my life sorted without all of your help… Thank you!

I am in my 30’s now but was here for a while the safe helped me to understand myself it was safe. My life changed and it was thanks to you.

I would like to thank you all for caring and supporting me through the time I spent with you. Thank you for never giving up on me!

Thank you to all the lovely care staff at Atkinson. I know I was hard work but worth it! Thank you for everything and for sticking with me.